Privacy policy

Summer Bride  is the brand name of House of Sheeraj. At Summer Bride, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our women’s clothing collection, including sarees, Anarkali suits, and more.

1. Information We Collect

We may collect:

Personal Information: Name, email, phone number, billing/shipping address.

Payment Information: Credit/debit card details or other payment methods via secure third-party gateways.

Account Information: Login credentials (if registered).

Order History: Purchased items, preferences, returns.

Browsing Data: IP address, browser/device info, pages visited, and time spent on site (via cookies).

2. How We Use Your Information

We use your information for:

  1. Processing and fulfilling orders.
  2. Providing customer support.
  3. Sending order confirmations, tracking details, and updates.
  4. Improving our website and shopping experience.
  5. Sending promotional emails (opt-out anytime).
  6. Preventing fraud and ensuring site security.

3. Sharing Your Information

We do not sell or rent personal information. We may share it with:

Service Providers: Couriers, payment processors, marketing tools, analytics services.

Legal Authorities: If required by law or legal process.

4. Your Rights

You can:

  1. Access/update your data.
  2. Opt out of marketing emails.
  3. Request deletion of your account.

5. Cookies & Tracking

We use cookies for functionality and analytics. You can manage them in your browser settings.

6. Data Security

We apply technical and organizational safeguards to protect your data.

7. Third-Party Links

We are not responsible for the privacy practices of external sites linked from our website.

8. Children’s Privacy

We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this policy; updates will appear here with a revised date.

Shipping Policy

Processing Time: Orders are typically processed within 2–5 business days after payment confirmation.

Shipping Time: Domestic orders usually arrive within 5–10 business days after dispatch. International shipping times may vary (typically 10–20 business days).

Shipping Charges: Calculated at checkout based on location and order weight.

Tracking: A tracking number will be emailed once your order has been shipped.

Delays: Delivery times may be affected by customs, strikes, weather, or other factors beyond our control.

Refund & Return Policy

Eligibility: Returns are accepted only for items that are defective, damaged, or incorrect.

Non-Returnable Items: Due to hygiene and custom order considerations, all clothing items (including sarees, Anarkali suits, and similar apparel) are non-returnable unless there is a manufacturing defect.

Return Request: We do not offer refunds, returns, or exchanges for any products once the order has been placed and shipped. All sales are final.

Please ensure that you review your order carefully before completing the purchase.

Shipping Costs: Return shipping charges are the customer’s responsibility unless the return is due to our error.

Exchange Policy: Exchanges are only available for defective or wrong items, subject to stock availability.